Refund and Returns Policy

Returns

At Lighthouse Ministries International, we want you to be satisfied with your purchase. If you are not completely happy with an item, you may return it within 30 days of receipt for a refund, provided the item is unopened and in its original condition.

How to Return an Item

  1. Eligibility: To be eligible for a return, the item must be unopened, unused, and in its original packaging.

  2. Return Process: Please contact our customer service team to initiate the return process. You will receive instructions on how to return your item and obtain a return authorization.

  3. Shipping Costs: The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part or a defective product.

Refunds

  1. Refund Processing: Once we receive and inspect your returned item, we will process your refund. Please allow up to 7 business days for the refund to be credited to your original method of payment.

  2. Refund Amount: Refunds will include the purchase price of the item, excluding any shipping costs.

Non-Returnable Items

Please note that certain items may be non-returnable, including but not limited to items that have been opened or used.

Contact Us

If you have any questions or need further assistance regarding returns or refunds, please contact us.